24-hour service hotline:
0086 18522586451
The call center provides customers with 24-hour full-service
We communicate attentively and solve problem timely
150+service engineer team
Wholeheartedly guarantee technical support, commissioning and maintenance services, and continuously improve the equipment efficiency, ensure customers’ production with the best service.
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Ultra-fast response
2-hour response, 24-hour arrival, 72-hour problem resolution are our after-sales service pursuits.
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Five service centers
The five service centers in Tianjin, Suzhou, Kunshan, Shenzhen and Chengdu provide customers with a complete service network, always maintain close communication with customers, and ensure that every robot system we sold can operate stably and long-term.
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Adequate spare parts
The company has sufficient spare parts inventory, advanced warehouse management system, and timely and fast delivery system to relieve customers of after-sales worries.
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Real-time remote operation and maintenance
The company has installed IoT modules for our latest robot systems. Once the equipment fails, the cloud big data will issue an early warning, and our technical engineers can remotely diagnose and repair it in real time.